Shipping policy

Most orders are processed within one to two business days (processing times do not include weekends).
Orders placed on Saturday and Sunday will be processed next Monday.
Orders will be processed and shipped only on business days (Monday to Friday, excluding major holidays).
Only approved purchases will be processed and delivered.
Thank you for your patience and understanding.

Estimated delivery time: 5–14 business days

DHL Express Shipping
Depends on country of delivery
We offer free shipping for products of $300.00/$450.00/$600.00.
You will receive a tracking number as soon as your package is shipped. Delivery will be open during business hours from Monday to Friday, excluding holidays.

Tariffs and duties
The consignee is responsible for international shipping, which may be subject to import duties and taxes. These charges are charged in the destination country and we have no control over them. If the consignee refuses to receive the package, the order will be re-delivered rather than returned to Korea. Relevant costs (shuttle shipping, customs, etc.) will be deducted from the refund. *For European shipping, import duties and local sales taxes may be paid depending on the order, depending on the item you ordered and the total amount.

Delivery address:

$300.00 Product Free Shipping Country

Taiwan
Mexico
Singapore
Hong Kong
United States (except for some regions)

$450.00 Product Free Shipping Country

New Zealand
Malaysia
Myanmar
Vietnam
Australia.
India
Indonesia
Thailand.
Philippines

$600.00 Product Free Shipping Country

Greece
Denmark
Germany.
Latvia
Belgium
Estonia
Great Britain
Austria
Czech Republic
Chili
France.
Finland
Hungary
United States (partial)

 

Please note that we will continue to expand to additional countries. For other countries, please contact our customer service.

*See All Customers Related to COVID-19
Given the current global situation, our top priority as a company is to keep our employees, customers, and communities safe. Therefore, our distribution centers are currently operating with staff reductions, strict hygiene regulations, and thorough continuous hygiene. Currently, many local carriers around the world are following the same protocols, which can lead to potential processing and delivery delays of up to 25 business days.